Versand
SHIPPING POLICY
Made-to-Order Notice
All our luggage covers are custom-fit and handmade to order.
Each piece is crafted specifically for your order, so processing
time cannot be expedited.
Processing Time
All orders are processed within 3 - 5 business days after payment
confirmation. Orders placed on weekends or public holidays will
be processed on the next business day.
Shipping Destinations
We ship worldwide, including the United States, Europe, and Asia.
Estimated Delivery Times
United States & Canada: 7–14 business days
Europe: 7–14 business days
Asia Pacific: 5–10 business days
Other regions: 10–21 business days
Delivery times are estimates and may vary due to customs
clearance or carrier delays.
Shipping Rates
We offer free shipping on all orders worldwide.
No minimum purchase required.
Tracking
Once your order has shipped, you will receive a tracking number
via email. You can track your order through our tracking page
or the carrier's website.
Customs & Import Duties
International orders may be subject to customs duties and import
taxes upon delivery. These charges are the buyer's sole
responsibility and are not included in the product price. We are
not responsible for delays caused by customs clearance.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please
contact us within 7 days of the expected delivery date with:
- An unboxing video showing the package being opened from its
original sealed condition
- Clear photos of the damaged item and its packaging
Contact us at support@fixmeuniva.com for assistance.